Minding Manners

I picked up some lunch today at McDonald's, just like the cool kids do. Say what you will about their menu, but you can get some decent food—even salads—there for not a whole lot of money (done in moderation, of course, as the film Super Size Me reminded us all).

McRib season is right around the corner!

Anyhoo, upon placing my order and telling the nice lady "thank you" for ringing me up, she stopped what she was doing and thanked me for thanking her.

"That's the first time a customer has said 'thank you' to me all afternoon," she beamed. She went on to say that many others were too busy talking or texting on their cell phones while ordering to give her their full attention or to even make eye contact, let alone to simply say "thanks."

Saying "please" and "thank you," and saying them often, I have found, go hand in hand. If my parents have taught me anything that has helped me to make friends and to get along with others, it has been instilling in me the value of using these two phrases frequently.

One of my favorite all-time writers is Dave Barry. He's written a lot of laugh-out loud funny things over the years, but one of my favorite statements of his is also one of his most profound:

"A person who is nice to you, but rude to the waiter, is not a nice person."

I have found this to be true both when I've been the customer and when I've been the person behind the counter or desk or on the phone trying to help someone.

Good manners, it seems, are still in style. Even at Mickey D's.